FAQ

Frequently asked questions

Short answers to what businesses ask us most.

What is Droppo?

Droppo is a complete platform for running the delivery of your customers' orders, from pickup to handover, with same-day delivery seven days a week, live tracking for every order, cash-on-delivery collection, and fair delivery prices.

Do I need an online store to use Droppo?

No. You can create orders by hand or upload them in one batch, whether you have an online store or not.

How are delivery fees calculated?

Instantly, based on the area, the distance and the vehicle type, and you see the fee before you confirm the order.

How does order tracking work in Droppo?

Droppo gives you one tracking system to follow all your orders live from one platform. Watch delivery status, returns, exceptions and cash-on-delivery payments easily, with a clearer view of all your deliveries.

How are cash-on-delivery payments settled?

Collected amounts are settled centrally and transferred to your company's bank account, with a full statement of every movement that you can follow on the platform.

Still have a question?

Write to us and our team will answer.